When you fill out a contact form, we may collect personally-identifiable information such as your name, email address, telephone number, website and any other personal data you choose to share with us. We may collect any other information you provide to us by email.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
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Luminosa is the sole owner of the information collected on this site. This site is managed and updated through XO
Logic, an external website management company. All information you voluntarily provide to Luminosa through email,
phone conversation, in-person or via the contact forms on our website is accessed only by Luminosa employees and not
by any third-party company employees. We will not sell or rent this information to anyone.
Your information will be used to respond to you regarding the reason you contacted us and to notify you of information that pertains to this reason. We will not share your information with any third party outside of Luminosa other than where it may be necessary to fulfill your request(s).
You have the option of opting in to receive information from Luminosa via our website giving Luminosa permission to communicate with you through electronic communications with information regarding new products, exclusive offers and monthly newsletters and information. We use MailChimpto provide CASL-compliant e-communications such as newsletter subscriptions.
Please view the Privacy Policies of XO Logic and MailChimp at your own convenience.
Luminosa will retain personal data only as long as necessary to fulfill the purpose for which it was collected or as required for any legal, administrative or security purposes.
You can request to receive an exported file of the personal data we hold about you, including any data you have
provided to us. You can also request that we erase any personal data we hold about you. This does not include any
data we are required to keep for legal or security purposes.
You can unsubscribe from receiving commercial electronic messages at any time. Without your consent, we will be unable to send you these types of communications electronically due to Canada’s Anti-Spam Law (CASL).
Please contact us by email at [email protected] if you wish to inquire about any of the following:
We take precautions to protect your information. When you submit sensitive information via our website, your
information is protected both online and offline. This website is hosted by XOLogic and follows their security
Your information, once received online, is also protected offline. All information submitted via email, phone or to one of our contact forms is received by a Luminosa employee. The computers on which this information is stored are kept in a secure environment.
This website contains links to other sites. Please be aware that we are not responsible for the content or Privacy Policies of any other sites we may link to. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
By using this website, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our website. Your continued use of the website following the posting of changes to this policy will be deemed your acceptance of those changes.