Privacy Policy

This Privacy Policy was last updated on July 28th, 2020.

WHO WE ARE (also referred to as "we," "us" or "Luminosa") is committed to safeguarding your personal data when you browse the site or contribute information. We respect your privacy regarding any information we may collect and are focused on strong privacy practices including the Canadian Anti-Spam Law (CASL), the Canadian Personal Information Protection and Electronic Documents Act (PIPEDA) and the General Data Protection Regulation (GDPR) for the benefit of our clients, business affiliates and anyone who visits our website. This Privacy Policy discloses the privacy practices for This privacy policy applies solely to the information collected by this website.


Contact Forms
When you fill out a contact form, we may collect personally-identifiable information such as your name, email address, telephone number, website and any other personal data you choose to share with us. We may collect any other information you provide to us by email.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if you have visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.


Luminosa is the sole owner of the information collected on this site. This site is managed and updated through XO Logic, an external website management company. All information you voluntarily provide to Luminosa through email, phone conversation, in-person or via the contact forms on our website is accessed only by Luminosa employees and not by any third-party company employees. We will not sell or rent this information to anyone.
Your information will be used to respond to you regarding the reason you contacted us and to notify you of information that pertains to this reason. We will not share your information with any third party outside of Luminosa other than where it may be necessary to fulfill your request(s).
You have the option of opting in to receive information from Luminosa via our website giving Luminosa permission to communicate with you through electronic communications with information regarding new products, exclusive offers and monthly newsletters and information. We use MailChimpto provide CASL-compliant e-communications such as newsletter subscriptions.
Please view the Privacy Policies of XO Logic and MailChimp at your own convenience.


Luminosa will retain personal data only as long as necessary to fulfill the purpose for which it was collected or as required for any legal, administrative or security purposes.


You can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are required to keep for legal or security purposes.
You can unsubscribe from receiving commercial electronic messages at any time. Without your consent, we will be unable to send you these types of communications electronically due to Canada’s Anti-Spam Law (CASL).


Please contact us by email at [email protected] if you wish to inquire about any of the following:

  • to see what data we have about you, if any
  • to change or correct any data we have about you
  • to ask us to delete any data we have about you
  • to ask questions or express concerns you have about our use of your data


We take precautions to protect your information. When you submit sensitive information via our website, your information is protected both online and offline. This website is hosted by XOLogic and follows their security practices.
Your information, once received online, is also protected offline. All information submitted via email, phone or to one of our contact forms is received by a Luminosa employee. The computers on which this information is stored are kept in a secure environment.


This website contains links to other sites. Please be aware that we are not responsible for the content or Privacy Policies of any other sites we may link to. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.


We have the discretion to update this Privacy Policy at any time. When we do so, we will revise the updated date at the top of this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications.


By using this website, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our website. Your continued use of the website following the posting of changes to this policy will be deemed your acceptance of those changes.

Work with our lighting specialists

Our knowledgeable team has over 40 years of experience and a lighting solution for all of your needs. Our catalogue is extensive and we encourage everyone to visit our store in person to talk about your project. Whether commercial or residential, Luminosa will help you find exactly what you’re looking for.

Customer Care

We accept Visa, Mastercard and Union Pay.

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Store Hours

MONDAY-FRIDAY: 9:00am - 5:00pm
SATURDAY: 10:00am - 5:00pm

Contact Us

1840 Fir Street
Vancouver, BC V6J 3B1

Copyright 2023 Luminosa Light. ALL Rights Reserved.
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